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If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.
Just make sure you sign in with your Primary username, because only this name can access your online billing statement for an AOL service. Processing delay - If you use a Visa, Mastercard, Discover debit, checking account or savings account to pay for your AOL service, charges can take up to 14 days to process depending on your bank.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page ...
Direct debit is no longer available for active accounts, however, it can be used to pay past due balances, with a $7 fee. Entering your payment info. When adding a new payment method, keep the following in mind: Enter your card number without hyphens. Check that the expiration date you enter matches the info on your card.
Let's get you into your account Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address +1.
Should you still wish to cancel your premium subscription, follow these steps: Sign into MyAccount. If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel Billing. Select a reason for canceling. Click the cancel link at the bottom of the page.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.