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Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email:
Microsoft Knowledge Base (MSKB) was a website repository of over 150,000 articles made available to the public by Microsoft Corporation for technical support. [1] It contained information on many problems encountered by users of Microsoft products. Each article bore an ID number and articles were often referred to by their Knowledge Base (KB ...
Customer Care Framework 2009 Service Pack 1: released April 2009. Customer Care Framework 2009 Service Pack 1 QFE: [4] released August 2009, adds support for .NET Framework 3.5 SP1, IE8, dynamic positioning. Adds a shell API, which (amongst others) brings improved CTI support and possibility to develop WPF shells.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Blackbird was the codename for an online content authoring platform developed by Microsoft in the mid-90s. Intended to be the online publishing tool for the first version of MSN (The Microsoft Network), "Blackbird" was born of a Microsoft acquisition of Daily Planet Software, and the tool was first conceived prior to the advent of the Internet and Web as we know it today.
PSS also gives feedback to Microsoft development groups for use in the development of future products or product features. The Windows 2000 recovery console, for instance, was developed in large part to address difficulty that PSS agents had when attempting to assist customers with non-functional Windows NT installations. Additionally, PSS ...
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