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  2. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

  3. Focus Services - Wikipedia

    en.wikipedia.org/wiki/Focus_Services

    Focus Services LLC is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management founded in 1995. It has locations in the United States, El Salvador, Nicaragua, and the Philippines.

  4. Foundever - Wikipedia

    en.wikipedia.org/wiki/Foundever

    Foundever provides out-sourced call center services, as well as consulting, analytics, and support for other business processes. [18] The company operates out of large buildings with employees that speak different languages. [13] Its call centers are used for things like sales, customer service, collections, and back-office work.

  5. Qualfon - Wikipedia

    en.wikipedia.org/wiki/Qualfon

    Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [ where? ] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

  6. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    The concept, which The Economist says has "made its presence felt since the time of the Second World War", [8] often involves the contracting out of a business process (e.g., payroll processing, claims processing), operational, and/or non-core functions, such as manufacturing, facility management, call center/call center support.

  7. PCCI Group - Wikipedia

    en.wikipedia.org/wiki/PCCI_Group

    PCCI Group is a multinational business process outsourcing (BPO) company focused on providing an adaptable call-center service for any business operating within these areas of expertise: Travel and Hospitality; Telecommunications; Media and Entertainment; Banks, Fintech and Insurance; E-commerce; Healthcare; BPO and Government agencies ...

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