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A RespOrg system was implemented in 1993 to provide toll-free number portability between rival carriers using the SMS/800 database. Open competition also brought an end to the pattern of long distance subsidizing local service, bringing per-minute charges down to levels where any business could afford to take orders using an 800-number.
The system was redesigned in 1981 to use a database, the SMS/800 service management system, which could direct any toll-free number to any destination based on various conditions; number prefixes remained tied to specific carriers until a RespOrg (responsible organization) structure was introduced in 1993 (US) and 1994 (Canada) to allow ...
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020. [citation needed]
877 numbers are toll-free numbers often used by businesses and organizations. They are generally considered reputable and legitimate. Caitlyn Moorhead and Cynthia Measom contributed to the ...
All RespOrgs operate under the same tariff and are required to follow specific guidelines for this process. The guidelines are maintained by a national industry group known as the SMS/800 Number Administration Committee (SNAC), a committee of the Alliance for Telecommunications Industry Solutions. Membership is open to any RespOrg.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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