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This is a list of software and information technology companies that are in the Fortune 500 list of the largest U.S. companies by revenue in the year of 2024. Company Type
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. [2] [3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.
Infra Corporation is a division of EMC Corporation that produces infraEnterprise, which is a multi-tier web-based IT Service Management software tool. The software is based on ITIL and it implements a number of ITIL processes, including Service Desk management (including Incident Management and Problem Management), Change Management, Release Management, Configuration Management (including ...
Chicago, June 10, 2024 (GLOBE NEWSWIRE) -- The global Cloud ITSM Market size is expected to grow from USD 9.5 billion in 2024 to USD 17.8 billion by 2029 at a Compound Annual Growth Rate (CAGR) of 13.5% during the forecast period, according to a new report by MarketsandMarkets™.
Omninet 2012 was evaluated by analysts Info-Tech Research Group as one of the world's leading ITSM tool vendor and classified as an 'Innovator' in Enterprise Service Desk. [2] In the market research for 2017, the German analyst "Research in Action" compared the 20 best of about 250 providers of IT and Enterprise Management Software in Germany ...
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