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  2. Marketing research - Wikipedia

    en.wikipedia.org/wiki/Marketing_research

    Marketing research is the systematic gathering, recording, and analysis of qualitative and quantitative data about issues relating to marketing products and services. The goal is to identify and assess how changing elements of the marketing mix impacts customer behavior.

  3. Customer data - Wikipedia

    en.wikipedia.org/wiki/Customer_data

    Customer data or consumer data refers to all personal, behavioural, and demographic data that is collected by marketing companies and departments from their customer base. [1] To some extent, data collection from customers intrudes into customer privacy , the exact limits to the type and amount of data collected need to be regulated.

  4. Online research methods - Wikipedia

    en.wikipedia.org/wiki/Online_research_methods

    The advent of social media has recently led to new online research methods, for example data mining of large datasets from such media [6] or web-based experiments within social media that are entirely under the control of researchers, e.g. those created with the software Social Lab. [7]

  5. Marketing information system - Wikipedia

    en.wikipedia.org/wiki/Marketing_information_system

    In with Birn(2004), " internal data is a part of the data that is needed to be collect and handled by the marketing information system. Further more, managers regard this as a command to make effective operation.But getting the information that is really needed from a marketing information system depends on what the information is and how it is ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Social media such as social networking sites, blogs, and forums can also be used to collect and analyze information. Understanding the customer and capturing this data allows companies to convert customers' signals into information and knowledge that the firm can use to understand a potential customer's desired relations with a brand. [41]

  7. Data collection - Wikipedia

    en.wikipedia.org/wiki/Data_collection

    Data collection or data gathering is the process of gathering and measuring information on targeted variables in an established system, which then enables one to answer relevant questions and evaluate outcomes. Data collection is a research component in all study fields, including physical and social sciences, humanities, [2] and business ...

  8. Personalized marketing - Wikipedia

    en.wikipedia.org/wiki/Personalized_marketing

    Personalized marketing has proven most effective in interactive media, particularly on the internet. A website has the ability to track a customer's interests and make suggestions based on the collected data. Many sites help customers make choices by organizing information and prioritizing it based on the individual's liking.

  9. Target market - Wikipedia

    en.wikipedia.org/wiki/Target_market

    Advertisers use three basic steps in order to target a specific audience: data collection, data analysis, and implementation. [37] They use these steps to accurately gather information from different internet users. The data they collect includes information such as the internet user's age, gender, race, and many other contributing factors. [40]