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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  3. New York City Human Resources Administration - Wikipedia

    en.wikipedia.org/wiki/New_York_City_Human...

    In 1970, these positions were combined into the office of Commissioner. HRA was initially created as a ‘super-agency,’ housing all of the city's social service programs. In 1993, the Department of Homeless Services (DHS) became a separate city agency, and in 1996 the Administration for Children's Services (ACS) was also separated from HRA.

  4. Health reimbursement account - Wikipedia

    en.wikipedia.org/wiki/Health_Reimbursement_Account

    A Health Reimbursement Arrangement, also known as a Health Reimbursement Account (HRA), [1] is a type of US employer-funded health benefit plan that reimburses employees for out-of-pocket medical expenses and, in limited cases, to pay for health insurance plan premiums.

  5. No apps, no hacks. A guide to optimizing productivity - AOL

    www.aol.com/no-apps-no-hacks-guide-164416943.html

    No app can fix your focus. Here’s how CNN’s Upasna Gautam ditched the productivity hacks and embraced the basics to get the most out of life.

  6. Five Lessons From My Mentor - AOL

    www.aol.com/five-lessons-mentor-192334530.html

    The passing of Marc Stad's mentor prompted him to reflect on the key lessons he has gained over nearly two decades.

  7. Human resource accounting - Wikipedia

    en.wikipedia.org/wiki/Human_resource_accounting

    It means that some employees become a liability instead of becoming a human resource. HRA facilitates decision making about the personnel, i.e. either to keep or to dispense with their services or to provide mega-training [clarification needed]. There are many limitations that make the management reluctant to introduce HRA. Some of the ...

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