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ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service ...
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3) Do not provide remote access: Never give control of your device to unsolicited callers. 4) Run a security scan using strong antivirus software: Use reputable, up-to-date, strong antivirus ...
To use Network Level Authentication in Remote Desktop Services, the client must be running Windows XP SP3 or later, and the host must be running Windows Vista or later [31] or Windows Server 2008 or later. Support for RDP Servers requiring Network Level Authentication needs to be configured via registry keys for use on Windows XP SP3.
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
AOL Tech Live Support provides 24x7 access to AOL experts along with assistance for nearly any technical issue you might have, on nearly any device.
The .NET client is targeted to Microsoft Windows computers and is activated with a custom URI Scheme which starts the session from an installed handler on the controller's workstation. [11] For end-users joining a support session, a variety of bootstrappers can be used including Microsoft's ClickOnce technology. [12]
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