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  2. 311 (telephone number) - Wikipedia

    en.wikipedia.org/wiki/311_(telephone_number)

    Important dates in the history of New York's 3-1-1 service include December 20, 2005, when it received its record high of 240,000 calls, due to the first day of the 2005 New York City transit strike, and June 20, 2007, when it received its 50 millionth call. [3] In San Francisco, 3-1-1 is the number for the City and County of San Francisco. As ...

  3. New York City Office of Technology and Innovation - Wikipedia

    en.wikipedia.org/wiki/New_York_City_Office_of...

    Outside of New York City, NYC's 311 service can be accessed by calling (212) NEW-YORK (212-639-9675) (dialing 3-1-1 outside of New York City may contact the local municipality's 311 service). There is also a website and a mobile app to access the 311 service. [12] Between 2003 and 2006 NYC311 received more than 30 million calls.

  4. Carole Post - Wikipedia

    en.wikipedia.org/wiki/Carole_Post

    She also led the upgrade of NYC's 311 call center and 311 online service, as well as the NYC.gov website. [ 16 ] She also launched the Citywide Performance Reporting (CPR) system, a public dashboard of city agency performance [ 14 ] and developed the Street Conditions Observation Unit (SCOUT), an initiative that directs city inspectors to ...

  5. George Santos - Wikipedia

    en.wikipedia.org/wiki/George_Santos

    Santos worked as a customer service representative at a call center for Dish Network in College Point, Queens from October 2011 to July 2012, overlapping the time he said he worked at Citigroup. [ 40 ] [ 145 ] He later told the New York Post that his Citigroup claim was "a poor choice of words" and that a subsequent employer had been in ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  7. Notify NYC - Wikipedia

    en.wikipedia.org/wiki/Notify_NYC

    Notify NYC. Notify NYC is the City of New York's official source for information about emergency events and important City services. It is a free service launched by the NYC Emergency Management and New York City Department of Information Technology and Telecommunications (DoITT) [1] in 2007, allowing users to receive alerts through various communications devices, such as cell phones ...

  8. Rep. Anthony D’Esposito maintains he’s ‘upheld the highest ...

    www.aol.com/rep-anthony-d-esposito-maintains...

    The New York Times reported that D'Esposito, 42, paid Devin Fass – the woman he was allegedly having an affair with – $2,000 a month to work part time in his Garden City, NY, district office a ...

  9. New York City Human Resources Administration - Wikipedia

    en.wikipedia.org/wiki/New_York_City_Human...

    In 1998, the first phase of welfare reform was implemented in New York City under HRA Commissioner Jason Turner. The Agency's Income Support Centers were converted to Job Centers. Since the implementation of reforms in New York City, the Cash Assistance Caseload has declined to its lowest level since 1964, while enrollment in work support ...

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