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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Compose/Write email window • Open a new email by clicking the Write button on the toolbar. • Start typing your contacts in the write mail "to" field. Check your contacts in webmail • Open a web browser and navigate to mail.aol.com. • Check to see if your contacts are all listed.

  3. Fix blank video issues in AOL Desktop Gold

    help.aol.com/articles/fix-blank-video-issues-in...

    1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the Browser settings, click the General tab. 4. Check the Disable browser hardware acceleration box.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.

  5. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  6. Search for messages in AOL Mail

    help.aol.com/.../search-for-messages-in-new-aol-mail

    Basic search - Enter keywords in the top search bar, then click the Search icon Search by sender - When viewing a list of emails, mouse over 1 and click the Search icon Search with a single criteria

  7. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  8. Search for emails in AOL Mail

    help.aol.com/articles/search-for-emails-in-aol-mail

    1. Go to AOL Mail. 2. Next to the search box, click the Drop down icon . 3. Select the part of your account you want to search. 4. Click the Search icon.

  9. Search and Recover - AOL Help

    help.aol.com/products/search-and-recover

    Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.