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  2. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts ...

  3. Account Management - AOL Help

    help.aol.com/products/my-account

    If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024

  4. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

  5. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.

  6. Delete security questions from your account - AOL Help

    help.aol.com/articles/delete-security-questions...

    It's possible to remove security questions as recovery info on your account by deleting them from your Account Information page. It's more secure to add an email address or phone number to verify and secure your account. If you've recently updated a mobile number or alternate email address, your security questions may have already been removed ...

  7. Reasons AOL deactivates or deletes an account

    help.aol.com/articles/reasons-aol-deactivates-or...

    If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted. • You didn't sign in to your account in the past 12 months.

  8. Let's get you into your account Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address +1.

  9. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    4. If you are prompted for an administrator password or permission, type the appropriate password or click Continue to confirm. 5. On the General tab, select the Off (not recommended) option, and then click OK. 6. Close all windows that were opened during the above procedure. Note: To reactivate the Windows Vista Firewall, repeat steps 1 to 4.