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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, or 888.Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future.
Toll-free telephone service is a telecommunication service in which subscribers are assigned telephone number in NPAs 800, 888, 877, 866, 855, 844, and 833. Calls to these numbers incur no toll charges for callers. The American Telephone & Telegraph Company (AT&T) first introduced 800 toll-free service in 1967. [2]
A toll-free number was merely an index into a large, distributed database; any number could be reassigned geographically anywhere by changing its database record. A call could be routed to one of multiple locations based on the call origin, load balancing between multiple call centers, times, or days.
Some businesses still display a 2L-5N number in advertisements, e.g., the Belvedere Construction Company in Detroit, Michigan not only still uses the 2L-5N format for its number (TYler 8-7100), it uses the format for the toll-free number (1-800-TY8-7100).
The 555 exchange is not reserved in area codes used for toll-free phone numbers. This led to the video game The Last of Us accidentally including the number to a phone-sex operator. [9] The number "555-2368" (or 311-555-2368) is a carryover from the "EXchange 2368" ("Exchange CENTral") number common in telephone advertisements as early as the ...
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The system was redesigned in 1981 to use a database, the SMS/800 service management system, which could direct any toll-free number to any destination based on various conditions; number prefixes remained tied to specific carriers until a RespOrg (responsible organization) structure was introduced in 1993 (US) and 1994 (Canada) to allow ...
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