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When you're employed as a receptionist, you're the face of the company you're working for, and what you say and do creates the first impression many people will have when they make contact with your
White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...
Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.
The Institute for Credentialing Excellence (ICE) is a U.S.-based organization that sets standards for the accreditation of personnel certification and certificate programs based on the Standards for Educational and Psychological Testing, a joint publication of the American Educational Research Association (AERA), the American Psychological ...
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
Formerly a minority in the agrarian and early industrial societies, white-collar workers have become a majority in industrialized countries due to modernization and outsourcing of manufacturing jobs. [8] The blue-collar and white-collar phrases may no longer be literally accurate, as office attire has broadened beyond a white shirt.
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