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HMRC's phone line went dead on 43,690 customers who had been waiting 70 minutes to reach an adviser in the first 11 months of the 2023-24 financial year, the Public Accounts Committee (PAC) report ...
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
Tŷ William Morgan (Welsh for William Morgan House) is a UK Government building and hub in the centre of the city of Cardiff, Wales.It primarily serves as a base for HM Revenue and Customs (HMRC) and also houses staff from other UK Government Departments including Wales Office, Department for Business and Trade, Department for Culture, Media and Sport, Ministry of Housing, Communities and ...
In December, the average waiting time was 28 minutes, according to a letter to the Treasury Committee from HMRC chief executive Jim Harra,
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David Anthony Hartnett CB (born () 25 February 1951) is a former British civil servant who served as the Permanent Secretary for Tax at HM Revenue and Customs (HMRC) until his retirement in July 2012.
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