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TechDirect is a self-service portal for Dell customers and partners. Manage your support requests, access training and certification, and get product updates.
With TechDirect, we’ve simplified and streamlined your IT experience by delivering the results you need through a modern, intelligent, self-service portal with AI-powered connectivity.
TechDirect keeps IT operations simple and streamlined, with insights and analytics, user education, empowering self-service options, and the ability to manage it all from one dashboard. Build and deploy. Connect and manage. Get support and replace parts. Retire your assets. APIs.
Tech Direct gives you in depth management with actionable insights, self service options and training all at your fingertips to register your PC fleet. Elevate IT support with Dell's Tech Direct—modern, intelligent fleet management. Simplify operations, get insights, and 24/7 support in one dashboard.
Boost your productivity by connecting and managing your PC fleet, training materials and supporting end users with the TechDirect portal.
With TechDirect, we’ve simplified and streamlined your IT experience by delivering the results you need through a modern, intelligent, self-service portal with AI-powered connectivity.
Boost your productivity for deploying and managing technology, training staff and supporting end users with the TechDirect portal. Learn More - https://dell.to/3vOMgwV.
The Playback API request failed for an unknown reason. This video show how to connect and manage in Dell Techdirect.
Within TechDirect you can request technical support, self-dispatch replacement parts, receive SupportAssist alerts on PCs and tablets, access Dell Certification for staf training and integrate TechDirect functionality directly into your help desk with APIs.
When you deploy SupportAssist via TechDirect, your PCs can now self-heal with our library of remediation scripts, and you get visibility to your entire fleet with telemetry-driven insights.