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A 2001 Hotmail inbox layout embedded in Microsoft Outlook The old MSN Hotmail inbox from 2007. Hotmail was sold to Microsoft in December 1997 for a reported $400 million (~$705 million in 2023), and it joined the MSN group of services. [17] The sale had been preceded by a major incident in 1997 where all email was lost for 25% of mailboxes. [18]
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In 1993, both America Online (AOL) and Delphi started connecting their proprietary e-mail services to the Internet. [9]As of October 1997, AOL Mail was the world's largest e-mail provider, with around 9 million subscribers [10] (identical with the number of AOL subscribers).