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There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]
Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
The Blob Tree was created by Pip Wilson & Ian Long. Recognising the need for a non-verbal, universally accessible tool for emotional expression and communication, they developed the Blob Tree as a way to bridge language and cultural barriers and make emotional expression more accessible to people of different ages and backgrounds.
Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentment with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. [1] Job satisfaction can be measured in cognitive (evaluative), affective (or emotional), and behavioral components. [2]
We work better when we can strategically switch focus between these things — and have time when we step back and review the overall picture — rather than trying to pay attention to everything ...
A good poker face has historically been as integral to appearing presidential as a firm handshake or stiff suit. Just take a look at the portraits on U.S. currency.
The basic model of emotions finds its roots in Charles Darwin's The Expression of Emotions in Man and Animals.Darwin claimed that the expression of emotions involves many systems: facial expression, behavioral response, and physical responses, which include physiological, postural, and vocal changes.