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An AFCA representative will then contact the consumer and relevant financial service provider to settle the dispute. In the case a settlement cannot be reached, an AFCA case analyst will develop a balanced solution. The consumer can then either accept the proposed settlement from AFCA or take their dispute to court. [7]
The Strata and Community Schemes Division deals with disputes under the Strata Schemes Management Act 1996 (NSW). These disputes relate to strata by-laws, maintenance levies, reallocation of unit entitlements, and alterations to common property. The Retirement Villages Division deals with disputes under the Retirement Villages Act 1999 (NSW ...
The Commonwealth Ombudsman in Australia was established in 1977. [1] The Ombudsman can investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department / agency or prescribed private sector organisation, including Australia Post, Centrelink, Child Support and the Department of Immigration and Border Protection.
Recently, ADRA initiated the formation of a peak dispute resolution body for the dispute resolution industry, the Council for Australian Dispute Resolvers (CADR), to provide a facilitative focal point for member group consultation with Government about the mutual needs and concerns of DR Industry, both on a national and international level. [3]
The Industrial Relations Act, 1996 (NSW) established a new Industrial Relations Commission which had an arbitral and judicial function. [4] When in was in Court Session, the Commission was called the Industrial Court of New South Wales. In 2016 the Industrial Court was abolished and its powers transferred to the Supreme Court of NSW. [5]
The Local Court of New South Wales hears civil matters of a monetary value of up to $100,000; mental health matters; family law and/or child care matters; adult criminal proceedings, including committal hearings, and summary prosecutions for summary offences (i.e., offences of a less serious nature) and indictable offences; licensing issues (as the Licensing Court); industrial matters; and ...
A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.
The Court is a superior court of record.It consists of a Chief Judge, severals Judges, and Commissioners. The New South Wales Court of Criminal Appeal and the New South Wales Court of Appeal, both divisions of the Supreme Court of New South Wales, may hear appeals from the Court, depending on the nature of case.