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  2. Amygdala hijack - Wikipedia

    en.wikipedia.org/wiki/Amygdala_hijack

    An amygdala hijack is an emotional response that is immediate, overwhelming, and out of measure with the actual stimulus because it has triggered a much more significant emotional threat. [1] The term, coined by Daniel Goleman in his 1996 book Emotional Intelligence: Why It Can Matter More Than IQ , [ 2 ] is used by affective neuroscientists ...

  3. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is an essential part of many service jobs, including many types of sex work. Through emotional labor sex workers engage in different levels of acting known as surface acting and deep acting. These levels reflect a sex worker's engagement with the emotional labor.

  4. Workplace bullying - Wikipedia

    en.wikipedia.org/wiki/Workplace_bullying

    The workplace in general can be a stressful environment, so a negative way of coping with stress or an inability to do so can be particularly damning. Workplace bullies may have high social intelligence and low emotional intelligence (EI). [93] In this context, bullies tend to rank high on the social ladder and are adept at influencing others.

  5. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "

  6. Workplace harassment - Wikipedia

    en.wikipedia.org/wiki/Workplace_harassment

    [19] In short, emotional harassment is manipulation of people's actions through social behaviors. One common form of emotional abuse in workplace is bullying. Also known as mobbing, workplace bullying "is a long lasting, escalated conflict with frequent harassing actions systematically aimed at a target person."

  7. Emotion work - Wikipedia

    en.wikipedia.org/wiki/Emotion_work

    Emotion work may extend beyond management of one's own feelings to work done in an effort to maintain a relationship; [2] there is dispute as to whether emotion work is only work done regulating one’s own emotion, or extends to performing the emotional work for others. [3]

  8. Emotional conflict - Wikipedia

    en.wikipedia.org/wiki/Emotional_conflict

    Emotional conflict is the presence of different and opposing emotions relating to a situation that has recently taken place or is in the process of being unfolded. They may be accompanied at times by a physical discomfort, especially when a functional disturbance has become associated with an emotional conflict in childhood, and in particular by tension headaches [medical citation needed ...

  9. Affective events theory - Wikipedia

    en.wikipedia.org/wiki/Affective_Events_Theory

    Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]