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  2. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  3. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.

  5. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' ... move it to another folder or create a filter to make sure emails from that sender always go straight to your spam folder. ...

  6. Manage spam in AOL Mail

    help.aol.com/articles/manage-spam-in-aol-mail

    While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.

  7. Why can't I send mail to AOL Mail users? - AOL Help

    help.aol.com/articles/aol-mail-addresses-are-not...

    While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive". To restore your ability to email AOL members, ask the administrator of your email domain to submit a request to the AOL Postmaster support team. The process to review these ...

  8. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and ...

  9. Sort emails by sender in the AOL app

    help.aol.com/articles/sort-emails-by-sender-in...

    The AOL app lets you sort your emails by sender. This can help you locate all messages sent by a sender in case you're looking for a specific message, or in case you want to tidy up your inbox. Open your Inbox in the AOL app. Tap Edit, located in the top right of the screen. Tap the Sender option at the top of the screen. Tap View all emails.