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In its latest report focused on attitudes, rights and respect, the ombudsman said it had assessed what it means to be vulnerable in social housing in 2024 and how social landlords can better ...
An ombudsman finds domestic abuse victims were turned away by Brentwood Borough Council. ... BBC News, Essex ... with the latest Ministry of Housing, Communities and Local Government figures ...
A council spent more than £1.4m on repairing damp, mould and disrepair in its social housing properties during the past year. According to data obtained via freedom of information requests by ...
Social housing made the headlines again, in March 2021, when ITV News broke a story of "appalling" conditions in council housing. [11] The story led to a year-long investigation by the news channel, which highlighted that the poor conditions were far more widespread, affecting "thousands" of social housing tenants. [12]
Housing Ombudsman Service [171] - The Housing Ombudsman Service is set up by law to look at complaints about the housing organisations that are registered with us. We resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities) and our voluntary members (private landlords and letting ...
The service is free, independent and impartial. The Ombudsman can also look at complaints about the handling of housing issues by local councils. [3] In June 2018, the All-Party Parliamentary Group for Excellence in the Built Environment called on the UK government to expand the remit of independent UK ombudsman schemes to cover private ...
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The Regulator of Social Housing regulates registered providers of social housing in England. This function was transferred from the Homes and Communities Agency in October 2018. Until April 2012 it was performed by the Tenant Services Authority. It is sponsored by the Ministry of Housing, Communities and Local Government.