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24 hour booking and customer services. Get in touch with Turkish Airlines call center for your wishes, complaints, suggestions and feedbacks.
24 hour booking and customer services. Get in touch with Turkish Airlines call center for your wishes, complaints, suggestions and feedbacks.
You can find detailed information on all our services, including baggage allowance, online services and feedback, as well as passengers’ most frequently asked questions, at the Turkish Airlines Help Center. You can easily find the answers to all your questions here.
You can reach answers of frequently asked questions about travel and Miles&Smiles through this page.
If you have less than 24 hours left on your flight, please contact our call center directly instead of filling out the feedback form. Your feedback helps us improve our services! We would appreciate hearing from you regarding your views on your travel experience. Click for details.
Online check-in is something that can be completed between 24 hours to 90 minutes before your flight using the Turkish Airlines website or mobile application. You can easily check-in online by entering your reservation code (PNR) and surname in the relevant field.
Help: Turkish Airlines NDC (New Distribution Capability) program. Check out the frequently asked questions about booking and ticketing, and find the answers you need to help you with your trip.
Turkish Airlines values all of its customers and is continually working to improve its services and to offer the safest and most comfortable trip to every customer. The following Customer Service Plan provides a summary of the actions taken by Turkish Airlines to assist its customers.
Customers who submit feedback may learn more about the status of the file by contacting our customer service representatives at 0850 333 0 849. The lines are open 24 hours a day, 7 days a week. Find out more information on the evaluation process of feedback sent to Turkish Airlines.
You can always check the passenger rights brochure for comfortable travel tips and to check the regulations on the rights of passengers to the DGCA.