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Local service delivery is the delivery of public services at the local level and is a distinct domain of public policy.Local governments can be more reflective of local needs and interests and a prime driver of innovation in government practices; at the same time, local service delivery deals with some challenges, such as expertise concerns, steering problems, and the presence of economies of ...
Funding for the services provided varies with the municipality in question. Funding can include tax revenue (property tax, income tax, municipal sales tax), fees (such as building permits), Grants from other Governments, fines such as speeding or parking violations, usage fees for optional services, or other sources such as profits from municipally owned or operated utilities.
Unfortunately, coordination is hard to achieve. Inter-municipal cooperation, especially in an institutional form where municipalities together govern an organization for service delivery, invokes a multiple principal problem that makes steering and monitoring the organization difficult and reduces the efficiency and accountability of that party ...
The MSO works with its partners - public agencies and Town Councils (TCs) - to improve feedback management and service delivery for these municipal services. The MSO continuously reviews and fine-tunes work processes to better manage and address public feedback on municipal issues, so that the cases can be resolved quickly and effectively.
By 2019–20 Gauteng province had the most service delivery protests (some 23%), followed by KwaZulu-Natal (c.21%), the Western Cape (c.20%), Eastern Cape (c.15%) and Mpumalanga (c.9%). Discontent often revolves around the demand for housing and free basic services, especially when community members are displaced or suffer the loss of income.
Municipal corporatization can be used to improve efficiency of public service delivery (with mixed successes) or as a step towards (partial) privatization or hybridization. Its reasons and effects are somewhat similar as those of corporatization .
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Provincial income tax, municipal and regional property taxes An education tax is part of each household's property tax bill; funding of libraries is a municipal responsibility, except in remote and First Nations communities, for which the provincial or federal government supplies funding Postal service Federal Federal income tax, sales revenue