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American Airlines is testing a new tool to stop ... to roughly 100 airports ahead of the busy Thanksgiving travel period. ... The sound alerting gate agents to boarding group cheats is not ...
Related: Pete Buttigieg on Fee-Free Family Airline Travel: 'I Do Know What It's Like to Fly with Little Kids' “We are in the early phase of testing new technology used during the boarding process.
American Airlines' new boarding tech might stop you at now over 100 airports. ... Seth Miller, editor and founder of air travel experience analysis site PaxEx.aero, said he can see the benefits of ...
Families, for example, might be booked on several different reservations across more than one group, he said. Airlines typically have workarounds for that, and American noted Wednesday that customers traveling with a companion in an earlier group can simply have a gate agent “override the alert” to continue boarding.
American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to ...
American Airlines is bolstering its technology to ensure that passengers board only when their assigned group is called as airports prepare for holiday travel, the airline announced in a release ...
American Airlines found in a two-year study that randomized boarding was faster than outside-in. [4] Despite this, most North American airlines use the back-to-front pattern. [2] [3] [4] Another proposed method to speed boarding is to have passengers sort themselves by row and seat while still standing in the waiting area. [5]
AAdvantage is the frequent-flyer program of American Airlines.Launched May 1, 1981, it was the second such loyalty program in the world (after the first at Texas International Airlines in 1979) and remains the largest, with more than 115 million members as of April, 2021.