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Upward communication is the process of information flowing from the lower levels of a hierarchy to the upper levels. This type of communication is becoming more popular in organizations as traditional forms of communication are becoming less popular. The more traditional organization types such as a hierarchy, places people into separate ranks.
The upward widening movement of the helix represents a form of optimism by seeing communication as a means of growth, learning, and improvement. [ 162 ] [ 163 ] The basic idea behind Dance's helical model of communication is also found in education theory in the spiral approach proposed by Jerome Bruner . [ 164 ]
Informal and formal communication are used in an organization. Formal communication flows downward, horizontal and upward while informal communication is generally referred to as "the grapevine". Formal communication refers to the flow of official information through proper, predefined channels and routes.
In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
Lateral communication involves communication across chains of command. It facilitates coordination among departments. It probably takes place because people prefer the informality of lateral communication to the formal downward and upward communication. Those actively involved in lateral communication are called “boundary spanners.”
In an upward social comparison, people want to believe themselves to be part of the elite or superior and make comparisons highlighting the similarities between themselves and the comparison group, unlike a downward social comparison, where similarities between individuals or groups are disassociated.
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Nonverbal communication is the transmission of ... years used the upward nod for disagreement and the downward nod for agreement." ... the hand horizontal and move ...