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Retail back-office software is used to manage business operations that are not related to direct sales efforts and interfaces that are not seen by consumers. [1] Typically, the business processes managed with back-office software include some combination of inventory control, price book management, manufacturing, and supply chain management (SCM). [2]
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If a salesperson is typing the order into the application, it is still considered a front office application even though the customer is not directly interacting with the software. [1] If the company uses different software to order the product from a manufacturer, it is considered a back office application. [2]
G2.com, formerly G2 Crowd, is a peer-to-peer review site headquartered in Chicago, Illinois. It was known as G2 Labs, Inc. until 2013. It was known as G2 Labs, Inc. until 2013. The company was launched in May 2012 by former BigMachines employees, with a focus on aggregating user reviews for business software.
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NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.