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Commercial Content Moderation is a term coined by Sarah T. Roberts to describe the practice of "monitoring and vetting user-generated content (UGC) for social media platforms of all types, in order to ensure that the content complies with legal and regulatory exigencies, site/community guidelines, user agreements, and that it falls within norms of taste and acceptability for that site and its ...
Facebook subcontracts an additional estimated 15,000 content moderators around the world. [2] The majority of unionized workers at Meta in the United States are subcontractors working as security guards, janitors, bus drivers and culinary staff. In Germany and Kenya, content moderators have formed unions and a works council in 2023.
Sarah T. Roberts (born September 2, 1975) is a professor, author, and scholar who specializes in content moderation of social media. [1] She is an expert in the areas of internet culture, social media, digital labor, and the intersections of media and technology.
Chinese social media platform Xiaohongshu, also known as RedNote, has been hiring for a surprising position in recent days: English-language content moderators. That’s because a growing number ...
Eight hours a day, his job as a content moderator for a Facebook contractor required him to look at horrors so the world wouldn’t have to. Now, Nkunzimana is among nearly 200 former employees in ...
Content moderation has always been a pit of despair for Meta. In its blog post announcing the changes Tuesday, Meta's new head of policy, Joel Kaplan , talked about wanting to get back to Facebook ...
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