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Network administrators are often involved in proactive work. This type of work will often include: [citation needed] Designing network infrastructure; Implementing and configuring network hardware and software; Network Monitoring and maintaining the network; Testing network for vulnerability & weakness' Providing technical support; Managing ...
Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service. Network management software is used by network administrators to help perform these functions.
A business network is greater than the sum of the individual businesses. It incorporates suppliers, customers, third-party developers, distributors, and others. These third parties generally have a strong reason to support the network and remain active in it. [6] A business network is generic and includes both smart and not-so-smart business ...
They support management functions such as network inventory, service provisioning, network configuration and fault management. Together with business support systems (BSS), operations support systems support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities.
OSS/BSS, in telecommunications, refer to operations support system and business support system. The distinction emphasizes a separation of concerns between maintaining network operations and the business around which that network is built. Communications service providers support a broad
These are support procedures that are necessary for day-to-day operations - things like common passwords, equipment and tools access, organisational forms and timesheets, meeting minutes and agendas, and customer Service Reports. This is not necessarily 'network admin', but also 'network operations admin'.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
A service network can also be defined as a collection of people and information brought together on the internet to provide a specific service or achieve a common business objective. It is an evolving extension of service systems and applies Enterprise 2.0 technologies, also known as enterprise social software , to enable corporations to ...