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  2. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

  3. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

  4. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    The night auditor carries out the duties of the front desk agent such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling. As well as performing wake up calls and providing concierge services and other duties carried out by a hotel receptionist albeit less frequently than during ...

  5. My Aunt Was Found Dead In Her Home. My Search To Find ... - AOL

    www.aol.com/aunt-found-dead-her-home-133012150.html

    The front desk receptionist gestures to the door and says I’ll meet Indian Creek within a few blocks. I see sadness wash across my 73-year-old mother’s face.

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. 30 Hotel Workers Expose The Worst Guest Behavior They’ve Had ...

    www.aol.com/lifestyle/hotel-employees-share...

    Image credits: WestAd1175 #6. I used to work as a night receptionist at a hotel in Jalandhar, India a few years ago. Most nights were uneventful, but one guest will forever be burned into my memory.

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