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Truecaller has been repeatedly displaying a "truncated" map of India where certain parts of Kashmir are shown as being in Pakistan and China. This is illegal under Indian law and could land the company in legal trouble. Truecaller assigns a "verified" badge when it is certain that the person on Truecaller is who he/she claims to be.
Truecaller, the app that helps screen spam calls and messages, is becoming a chat app as it continues to develop into a social service. The move follows Truecaller's recent foray into payments.
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Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
A notable example of this is the app Truecaller, which requires users to provide access to their personal whitelist of genuine contacts in exchange for access to the larger crowdsourced database. In 2013, hackers gained access to Truecaller's database of known genuine numbers, highlighting the danger of centralising this information. [72] [73]