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Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
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Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
The complaint tablet to Ea-nāṣir (UET V 81) [1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 BCE.The tablet, which measures 11.6 centimetres (4.6 in) high and 5 centimetres (2.0 in) wide, documents a transaction in which Ea-nāṣir, [a] a trader, allegedly sold sub-standard copper to a customer named Nanni.
After bad weather saw the 76-year-old’s return flight from Belfast to Exeter last November cancelled, Ms Anderson booked alternative flights and requested a refund for the £237.28 she had paid ...