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A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.
In 1998, ObjectWorld released CallAttendant [13] a home and small-office telephony product and automated telephone answering system that provided sophisticated call-flow definitions using a graphical drag-and-drop user interface. The user interface was unique in that it made advanced telephony answering services accessible to less knowledgeable ...
In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...
Many VoIP service providers offer home and business systems. Both solutions allow users to make and receive calls from any internet-connected device, including cell phones, computers, or VoIP phones.
A telephone switchboard is a device that allows telephone lines to be interconnected, enabling the routing of calls between different phones or phone networks. [17] The switchboard operator was a person who manually connected calls by plugging and unplugging cords on the switchboard.
The phones have automated phone trees and users can make a call to local social services, to a weather forecast line, or access local transit information. [8] Volunteers act as telephone operators, offering information about the Futel service, or are available for conversation. [9] Users using Futel's phones may also access voicemail boxes. [1]
Instead, the power dialler performs answer detection and connects the agent, the system only presenting contact details to the agent (a so-called "screen pop"), when the call has been answered, often filtering out answering machines and fax machines, timing out unanswered (RTNR a.k.a. "ring tone no reply") calls, and performing so-called "hello ...
A home automation system typically connects controlled devices to a central smart home hub (sometimes called a "gateway"). The user interface for control of the system uses either wall-mounted terminals, tablet or desktop computers, a mobile phone application, or a Web interface that may also be accessible off-site through the Internet.
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