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  2. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Situational Crisis Communication Theory (SCCT,), is a theory in the field of crisis communication. It suggests that crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. [1] SCCT was proposed by W. Timothy Coombs in 2007.

  3. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    The author suggests that organizations should develop a crisis communication plan that includes a proactive communication strategy and that is tailored to the specific crisis at hand. [35] The use of proactive crisis communication and the use of "stealing thunder" can be an effective strategy for managing crisis and minimizing reputational damage.

  4. PACE (communication methodology) - Wikipedia

    en.wikipedia.org/wiki/PACE_(communication...

    Primary, alternate, contingency and emergency (PACE) is a methodology used to build a communication plan. [1] The method requires the author to determine the different stakeholders or parties that need to communicate and then determine, if possible, the best four, different, redundant forms of communication between each of those parties ...

  5. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.

  6. Image restoration theory - Wikipedia

    en.wikipedia.org/wiki/Image_restoration_theory

    Image restoration theory can be applied as an approach for understanding both personal and organizational crisis situations. It is a component of crisis communication, which is a sub-specialty of public relations. Its purpose is to protect an individual, company, or organization facing a public challenge to its reputation.

  7. Critical communicative methodology - Wikipedia

    en.wikipedia.org/wiki/Critical_communicative...

    The critical communicative perspective arises from different theoretical contributions. Jürgen Habermas (1984,1981), in his theory of communicative action, argues that the relationship between subjects should be based on validity claims rather than on power ones, seeing the relevance of the subject's interpretations following Alfred Schütz phenomenology (Schütz & Luckmann, 1974) However ...

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  9. Risk communication - Wikipedia

    en.wikipedia.org/wiki/Risk_communication

    Risk communication is particularly important in disaster preparedness, [3] public health, [4] and preparation for major global catastrophic risk. [3] For example, the impacts of climate change and climate risk effect every part of society, so communicating that risk is an important climate communication practice, in order for societies to plan ...