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2. Fix problems with AOL websites due to ad blocking software

   help.aol.com/articles/fix-problems-with-aol...

   Ad blockers insert code into your browser to block ads, which can negatively impact website performance, break functionality, and even hide messages in AOL Mail. We recommend unblocking AOL Mail websites to avoid facing these issues. Doing this will also unblock ads. Adjust Other settings

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

4. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

5. Inappropriate advertising on AOL

   help.aol.com/articles/inappropriate-advertising...

   Always keep your Microsoft Windows operating system up to date and ensure that the latest security updates are installed using the Windows Update utility. Use antivirus software to protect your computer from viruses and other malware and always keep your antivirus definitions and databases up-to-date.

6. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   AOL Desktop Gold is included at no additional cost with your membership. 1. Sign in to your MyBenefits page. 2. Under 'All Products' scroll to 'AOL Desktop Gold'. 3. Click Download Now. 4. Follow the installation steps listed below.

7. Troubleshooting DataMask by AOL

   help.aol.com/articles/troubleshooting-datamask...

   When you watch a video online using the full screen video mode you may see that the DataMask by AOL scrambler display is appearing in the center of the video. To remove the scrambler display there are a few simple steps you’ll need to take.

8. Windows 10 - AOL Help

   help.aol.com/products/windows-10

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.

9. AOL Shield Pro: Troubleshooting - AOL Help

   help.aol.com/articles/aol-shield-troubleshooting

   Then close and re-start the AOL Shield Pro browser. Why do I get a dark gray screen when trying to sign in to Facebook using AOL Shield Pro? If you're seeing a dark gray screen when trying to sign in to Facebook using the AOL Shield Pro browser, it's caused by a bug in Chromium, the framework that AOL Shield Pro is built on (as well as Chrome).