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Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password.
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you. Use a secure option to access AOL Mail. Use an app password.
We are aware some users are having issues accessing their AOL Mail using third-party mail clients. Removing and re-entering your AOL Mail password or app password in the email client should solve this.
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to. Use 2-step with phone verification
AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.
PRIVATE WiFi is a virtual private network (VPN) security software that protects your identity and sensitive information by encrypting everything you send and receive over public WiFi networks so that your online activity is invisible to threats.