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At platform level, there are shelters on each side, information screens and timetable notice boards. Automated announcements are also used to convey train running information. Step-free access is only possible from the car park to the southbound platform, as access to the ticket office and via the footbridge to the northbound platform require ...
Local bus services were timed to call at the Interchange with the arrival and departure of Merseyrail services to and from Liverpool. This was the largest such scheme in Merseyside, similar interchange facilities were provided at Kirkby railway station in 1980.
Merseyrail (local network around Liverpool): 9am-6pm, not all lines/stations. “Additional services will be available between Liverpool and Aintree to support those attending the Boxing Day races ...
The station (as is usual for most on Merseyrail) is fully staffed throughout the hours of service all week. The platforms are fully accessible and step-free (as noted above) and there are shelters, customer information screens and timetable poster boards on each platform. Train running information is also offered by automated announcements.
Trains run every 15 minutes (Monday to Saturday during the day) between West Kirby and Liverpool. At other times, trains operate every 30 minutes. [3] These services are all provided by Merseyrail's fleet of Class 507 and Class 777 EMUs.
On 28 October 2022, a Merseyrail train derailed on the tracks just outside Liverpool Central underground station. The train was not in service at the time, and no one was injured. [ 64 ] In a statement released by Merseyrail it was stated a train "tripped a safety device that is designed to lead to a controlled derailment".
Unlike the other two Merseytravel-supervised lines, the Merseyrail Northern and Wirral lines, the City Line is not operated by Merseyrail, [5] [6] however most of the line's stations within the Liverpool City Region are in Merseytravel's Merseyrail branding. The line is usually depicted on Merseytravel signage and maps using the colour red.
In June 2014 it was announced that the station would be among a small number across the Merseyrail network that would be renovated as part of a £3.7m programme of improvements, namely refurbishment and improvement of passenger areas, lighting and CCTV coverage. Between February and March 2015, the subway leading to Platform 1 was refurbished. [2]