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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  3. Data entry - Wikipedia

    en.wikipedia.org/wiki/Data_entry

    Data entry is the process of digitizing data by entering it into a computer system for organization and management purposes. It is a person-based process [ 1 ] and is "one of the important basic" [ 2 ] tasks needed when no machine-readable version of the information is readily available for planned computer-based analysis or processing.

  4. Data entry clerk - Wikipedia

    en.wikipedia.org/wiki/Data_entry_clerk

    Data entry clerk. A data entry clerk, also known as data preparation and control operator, data registration and control operator, and data preparation and registration operator, is a member of staff employed to enter or update data into a computer system. [ 1][ 2] Data is often entered into a computer from paper documents [ 3] using a keyboard ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  6. Data quality - Wikipedia

    en.wikipedia.org/wiki/Data_quality

    Data quality refers to the state of qualitative or quantitative pieces of information. There are many definitions of data quality, but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning ". [ 1][ 2][ 3] Moreover, data is deemed of high quality if it correctly represents the ...

  7. Big data - Wikipedia

    en.wikipedia.org/wiki/Big_data

    A research question that is asked about big data sets is whether it is necessary to look at the full data to draw certain conclusions about the properties of the data or if is a sample is good enough. The name big data itself contains a term related to size and this is an important characteristic of big data.

  8. Data journalism - Wikipedia

    en.wikipedia.org/wiki/Data_journalism

    Data can be obtained directly from governmental databases such as data.gov, data.gov.uk and World Bank Data API [35] but also by placing Freedom of Information requests to government agencies; some requests are made and aggregated on websites like the UK's What Do They Know. While there is a worldwide trend towards opening data, there are ...

  9. Customer identity access management - Wikipedia

    en.wikipedia.org/wiki/Customer_Identity_Access...

    Customer (or consumer) identity and access management (CIAM) is a subset of the larger concept of identity access management (IAM) that focuses on managing and controlling external parties' access to a business' applications, web portals and digital services. [ 1][ 2] The biggest difference between typical IAM and CIAM is that CIAM gives its ...