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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  5. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers. See your computer manufacturer's manual or visit your video card manufacturer's website for more information.

  6. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  7. DirectX Diagnostic Tool - Wikipedia

    en.wikipedia.org/wiki/DirectX_Diagnostic_Tool

    The System tab displays the current DirectX version, the computer's hostname, the operating system's version, information on the system BIOS, and other data.The DirectX Files tab displays information about the versions of specific DirectX system files, which are portable executables or dynamic-link libraries (DLLs).

  8. Device Manager - Wikipedia

    en.wikipedia.org/wiki/Device_Manager

    Windows successfully loaded the device driver for this hardware but cannot find the hardware device. 42: Windows cannot run the driver for this device because there is a duplicate device already running in the system. 43: Windows has stopped this device because it has reported problems. 44: An application or service has shut down this hardware ...

  9. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer: If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.