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  2. Telephone Consumer Protection Act of 1991 - Wikipedia

    en.wikipedia.org/wiki/Telephone_Consumer...

    The Telephone Consumer Protection Act of 1991 ( TCPA) was passed by the United States Congress in 1991 and signed into law by President George H. W. Bush as Public Law 102-243. It amended the Communications Act of 1934. The TCPA is codified as 47 U.S.C. § 227.

  3. Ten-digit dialing - Wikipedia

    en.wikipedia.org/wiki/Ten-digit_dialing

    Ten-digit dialing. Ten-digit dialing is a telephone dialing procedure in the countries and territories that are members of the North American Numbering Plan (NANP). It is the practice of including the area code of a telephone number when dialing to initiate a telephone call. When necessary, the ten-digit number may be prefixed with the trunk ...

  4. National Do Not Call Registry - Wikipedia

    en.wikipedia.org/wiki/National_Do_Not_Call_Registry

    The National Do Not Call Registry is a database maintained by the United States federal government, listing the telephone numbers of individuals and families who have requested that telemarketers not contact them. [ 1] Certain callers are required by federal law to respect this request. Separate laws and regulations apply to robocalls in the ...

  5. National conventions for writing telephone numbers - Wikipedia

    en.wikipedia.org/wiki/National_conventions_for...

    All telephone numbers in Iran have 11 digits (initial 0 and ten digits). The first two or three digits after the zero are the area code. The possibilities are: (0xx) xxxx xxxx (for landlines), 09xx xxx xxxx (for cellphones) and 099xx xxx xxx (for MVNO ). When making a call within the same landline area code, initial 0 plus the area code must be ...

  6. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller. Calling party. Conference call (multi-party call) COCOT. Cut – unexpected, and usually sudden, termination of call, line or service.

  7. Telephone call recording laws - Wikipedia

    en.wikipedia.org/wiki/Telephone_call_recording_laws

    Telephone call recording laws are legislation enacted in many jurisdictions, such as countries, states, provinces, that regulate the practice of telephone call recording. Call recording or monitoring is permitted or restricted with various levels of privacy protection, law enforcement requirements, anti-fraud measures, or individual party consent.

  8. Text messaging - Wikipedia

    en.wikipedia.org/wiki/Text_messaging

    As of 2007, text messaging was the most widely used mobile data service, with 74% of all mobile phone users worldwide, or 2.4 billion out of 3.3 billion phone subscribers, being active users of the Short Message Service at the end of 2007. In countries such as Finland, Sweden, and Norway, over 85% of the population used SMS.

  9. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...