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  2. Service delivery framework - Wikipedia

    en.wikipedia.org/wiki/Service_delivery_framework

    A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.

  3. Sevottam - Wikipedia

    en.wikipedia.org/wiki/Sevottam

    The term Sevottam comes from the Hindi words "Seva" and "Uttam" and means excellence in service delivery. The citizen-centric approach includes the following components: Citizen Charter and Service Standards - Citizen Charter is the document where a public sector organization declares its key services along with delivery timelines and requirements.

  4. Local service delivery - Wikipedia

    en.wikipedia.org/wiki/Local_service_delivery

    Local service delivery is the delivery of public services at the local level and is a distinct domain of public policy.Local governments can be more reflective of local needs and interests and a prime driver of innovation in government practices; at the same time, local service delivery deals with some challenges, such as expertise concerns, steering problems, and the presence of economies of ...

  5. Chartering (shipping) - Wikipedia

    en.wikipedia.org/wiki/Chartering_(shipping)

    A passenger cruiseship charter in which the hiring of a passenger cruise ship in regular service for a limited period of time is exclusively for a private function and uses all accommodations. That is often for business meetings or conferences, music festivals, charity fundraisers or global events such as the Olympic Games.

  6. Service delivery platform - Wikipedia

    en.wikipedia.org/wiki/Service_delivery_platform

    The Service Delivery Platform, whose power comes in large part from the quality and acceptance of these supporting standards, is rapidly gaining acceptance as a widely applicable architectural pattern. In industry today multiple definitions of Service Delivery Platform (SDP) are used with no established consensus as to a common meaning.

  7. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    A service blueprint for the organization of a conference. The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service.

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Community boards of New York City - Wikipedia

    en.wikipedia.org/wiki/Community_boards_of_New...

    Under the City Charter's Uniform Land Use Review Procedure (ULURP), after the Department of City Planning certifies as complete an application respecting the use, development, or improvement of real property, affected community boards (along with borough boards) may hold public hearings and submit recommendations for consideration to the City Planning Commission before its decision.