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  2. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...

  3. List of Remote Desktop Protocol clients - Wikipedia

    en.wikipedia.org/wiki/List_of_Remote_Desktop...

    Remote Desktop Connection (RDC, also called Remote Desktop or just RD) [1] is the client application for RDS. The program has the filename mstsc.exe and in Windows 2000 and prior, it was known as Microsoft Terminal Services Client (MSTSC or tsclient). [2] [3] It allows a user to remotely log into a networked computer running the Remote Desktop ...

  4. Remote Desktop Services - Wikipedia

    en.wikipedia.org/wiki/Remote_Desktop_Services

    In case of Remote Assistance, the remote user needs to receive an invitation and the control is cooperative. In case of RDC, however, the remote user opens a new session on the remote computer and has every power granted by its user account's rights and restrictions. [3] [7] [8] Fast User Switching allows users to switch between user accounts ...

  5. List of Microsoft Windows components - Wikipedia

    en.wikipedia.org/wiki/List_of_Microsoft_Windows...

    Remote Assistance: Allows a user to temporarily take over a remote computer over a network or the internet to offer help with and resolve issues Windows XP: Mobility Center: Allows a user to adjust settings related to mobile computing Windows Vista: Speech Recognition: Allows a user to input voice commands Windows Vista: IExpress

  6. Comparison of remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_remote...

    Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...

  7. Remote Desktop Protocol - Wikipedia

    en.wikipedia.org/wiki/Remote_Desktop_Protocol

    Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft Corporation which provides a user with a graphical interface to connect to another computer over a network connection. [1] The user employs RDP client software for this purpose, while the other computer must run RDP server software.

  8. Assist by AOL - AOL Help

    help.aol.com/products/assist-by-aol

    Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.

  9. Remote access service - Wikipedia

    en.wikipedia.org/wiki/Remote_Access_Service

    A remote access service connects a client to a host computer, known as a remote access server. [1] The most common approach to this service is remote control of a computer by using another device which needs internet or any other network connection. Here are the connection steps: User dials into a PC at the office.