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  2. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  3. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money. The scammer then attempts to convince the victim to return the difference between the ...

  4. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent.

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  6. Friendly fraud - Wikipedia

    en.wikipedia.org/wiki/Friendly_fraud

    Friendly fraud, also known as chargeback fraud occurs when a consumer makes an online shopping purchase with their own credit card, and then requests a chargeback from the issuing bank after receiving the purchased goods or services. Once approved, the chargeback cancels the financial transaction, and the consumer receives a refund of the money ...

  7. Payments app Zelle begins refunds for imposter scams after ...

    www.aol.com/news/payments-app-zelle-begins...

    Banks on the payment app Zelle have begun refunding victims of imposter scams to address consumer protection concerns raised by U.S. lawmakers and the federal consumer watchdog, in a major policy ...

  8. Get help with your AOL billing questions - AOL Help

    help.aol.com/articles/account-management...

    • Premium Services - We list each Premium Service as a separate item on your bill. Your billing statement provides a detailed breakdown of the subscription fee, including benefits, required government taxes, and any additional fees. • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a ...

  9. Apple to Refund at Least $32.5 Million Over Kids' App Purchases

    www.aol.com/2014/01/15/apple-to-refund-at-least...

    The tech giant will pay a minimum of $32.5 million in full customer refunds to retire the complaint, which accused the company of billing customers for in-app Apple to Refund at Least $32.5 ...