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Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
The Police Complaints Authority were to be established at the state and district levels following the judgement by the 2006 Supreme Court of India, in the Prakash Singh and Ors. v. Union of India and Ors. AIR 2006 SCC 1 Case, [7] in response to the huge volume of complaints against the police and the endemic lack of accountability. [8] [9]
The position is considered to be a powerful one as of Personnel, Public Grievances and Pensions is the cadre controlling authority of the Indian Administrative Service, [4] Central Secretariat Service and is the administering agency of the Central Bureau of Investigation (CBI) and the Public Enterprises Selection Board (PESB).
The Lokayukta (also Lok Ayukta; lokÄyukta, "civil commissioner") is an Indian Parliamentary Ombudsman which may be appointed for each of the State Governments of India.It is brought into effect in a state after passing the Lokayukta Act in the respective state legislature, and a person of reputable background is nominated for the post.
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As of March 2019, and ever since the related Act of Parliament was passed in India. Retired Supreme Court judge Pinaki Chandra Ghose is appointed as the first Lokpal of India by a committee consisting of Prime Minister Narendra Modi and Chief Justice of India Ranjan Gogoi and Speaker of the Lok Sabha Sumitra Mahajan on 23 March 2019 whereas the members are appointed w.e.f 27 March 2019.
The case relates to the PLRA, a 1996 law requiring prisoners to pursue a prison grievance before filing suit. The petitioner says expanding access to juries would leave courts "inundated" with ...