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The Commission for Complaints for Telecom-television Services (CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge.
The office's jurisdiction includes more than 500 provincial government ministries, agencies, corporations, tribunals, boards and commissions. In addition to the oversight of governmental bodies, the office is also responsible for the intake of public complaints which indicate the possibility of maladministration within the Government of Ontario and in the appropriate cases conducts an ...
AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless ...
The Consumers Council of Canada advocates for the eight basic consumer rights detailed in the Consumer Bill of Rights, as well as a ninth, the right to privacy, which the council has added. The rights are as follows: The right to safety; The right to choose; The right to be heard; The right to be informed; The right to consumer education;
The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act. In its first year, FCAC established a website and a call centre for consumers to make complaints and ask questions about their rights and responsibilities regarding financial products and services.
In Canada every federally regulated financial institution is required by law to have a complaint handling process (CHP), a document outlining the process that the financial institution makes available to consumers who wish to lodge a complaint. Every CHP must include certain steps, including referral to ombud services and government regulatory ...
OBSI is Canada's national independent dispute resolution service for consumers or small businesses with a complaint they can't resolve with their financial services firm. As a free alternative to the legal system , OBSI works informally and confidentially to find fair outcomes to disputes about banking and investment products and services.
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