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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

3. AOL Video - Troubleshooting - AOL Help

   help.aol.com/articles/aol-video-troubleshooting

   Some video content may need the video acceleration to be lowered in order to play properly. To lower the video acceleration in Windows Media Player: 1. Click Start, select All Programs or Programs, and then click Windows Media Player. 2. Click the Tools menu, and then click Options.

4. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser . Popular Products

5. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

6. Enable or disable your browser's Password Manager and search ...

   help.aol.com/articles/how-do-i-enable-disable...

   Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials. Enable or disable the Password Manager

7. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

8. Clear cookies on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-on-a-web-browser

   Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser . Popular Products

9. Turn pop-ups off or on in your browser - AOL Help

   help.aol.com/articles/disable-or-enable-pop-ups...

   Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.