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  2. W. Edwards Deming - Wikipedia

    en.wikipedia.org/wiki/W._Edwards_Deming

    In 1993, Deming published his final book, The New Economics for Industry, Government, Education, which included the System of Profound Knowledge and the 14 Points for Management. It also contained educational concepts involving group-based teaching without grades, as well as management without individual merit or performance reviews.

  3. Zero Defects - Wikipedia

    en.wikipedia.org/wiki/Zero_Defects

    Point 10 of Deming's 14 points ("Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity.") is clearly aimed at ZD. [22] [23] Joseph M. Juran was also critical of ZD. [24] Another criticism is that Zero Defects is a motivational program aimed at encouraging employees to do better.

  4. Pride of workmanship - Wikipedia

    en.wikipedia.org/wiki/Pride_of_workmanship

    Pride of workmanship is the gratifying sense of having done good work. It is an element of job satisfaction.One of the key principles in the philosophy of management consultant W. Edwards Deming is that workers have a right to pride of workmanship:

  5. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    He is probably best known for his management philosophy establishing quality, productivity, and competitive position. He has formulated 14 points of attention for managers, which are a high-level abstraction of many of his insights. They should be interpreted by learning and understanding the insights. These 14 points include key concepts such as:

  6. Theory Z of Ouchi - Wikipedia

    en.wikipedia.org/wiki/Theory_Z_of_Ouchi

    "Japanese Management" and Theory Z itself were based on Dr. W. Edwards Deming's famous "14 points" [citation needed]. Deming, an American scholar whose management and motivation theories were more popular outside the United States, helped lay the foundation of Japanese organizational development during their expansion in the world economy in ...

  7. Psychological safety - Wikipedia

    en.wikipedia.org/wiki/Psychological_safety

    Point 8 of W. E. Deming's 14 Points For Management, written in 1982, of "Drive out fear, so that everyone may work effectively for the company" [14] highlights a similar growing realisation, in contrast to previous Taylorist management approaches, that the creation of environments where it is interpersonally safe to raise concerns is of crucial ...

  8. Hoshin Kanri - Wikipedia

    en.wikipedia.org/wiki/Hoshin_Kanri

    Hoshin Kanri (Japanese: 方針管理, "policy management") [1] is a 7-step process used in strategic planning in which strategic goals are communicated throughout the company and then put into action. [2] [3] The Hoshin Kanri strategic planning system originated from post-war Japan, but has since spread to the U.S. and around the world.

  9. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    Sarasohn recommended W. Edwards Deming for further training in statistical methods. The Economic and Scientific Section (ESS) group was also tasked with improving Japanese management skills and Edgar McVoy was instrumental in bringing Lowell Mellen to Japan to properly install the Training Within Industry (TWI) programs in 1951. The ESS group ...