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Get groceries delivered from local stores in two hours. Your first Delivery is free. Try it today! See terms
Contact us today to learn how Instacart Platform can grow your business.
Instacart offers senior and specialized support for customers who may need additional help setting up an account or placing an order. Speak to a live specialist at 1–844–981–3433, daily from 8 a.m. — How Instacart works. You’re busy, so every minute counts.
Call 1-888-246-7822. Select Get help at the bottom of any article in the Help Center. Select Connect with Instacart at the bottom of the Help Center homepage. Select an issue/question under the order, Payments, charges & promos, or Instacart+.
You have up to 4 days after pickup or delivery to self-report an issue with your order. You can let us know about issues like—. If it’s been more than 4 days, or you prefer a refund instead of a credit, reach out to us for help. We can make things right up to 7 days after you receive your order.
If an order never came, or you get someone else’s order, you can reach out to Instacart Customer Experience. Can I get contactless delivery with Instacart? The health and safety of our community is our number one priority.
If you have an order in progress and the delivery address is incorrect, please contact support. We can update it for an order in progress unless— The order has alcohol or high-value items; It’s a certified delivery; A shopper is assigned; The new address is in a different zone
Sign in to your Instacart account through the customer login here. Get groceries, home essentials, and more, delivered to your door.
Chat with your shopper. While your personal shopper is working on your order, you can chat with them about changes to your order, to get more information about a recommended replacement, and anything else you want to communicate.
Contact our senior and specialized support line for help getting started or placing an order. 1.844.981.3433. Daily: 8am - 11pm ET. Get groceries delivered from local stores in two hours. Your first Delivery is free.