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IMPORTANT: If you're still having problems, please minimize your AOL Desktop software and attempt the above steps using Internet Explorer, Chrome, or Firefox. DataMask by AOL shows scrambler display in full screen video
Open the email. Click Download all attachments as a zip file. - The file will be downloaded to your computer. Open the file on your computer. It will often be under "Downloads".
• Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
Safari: This bundled web browser has built-in support for reading PDF documents. Firefox: Includes a PDF viewer; Google Chrome: Includes a PDF viewer; Preview: macOS's default PDF viewer; in Mac OS X v10.5 and later, it also can rotate, reorder, annotate, insert, and delete pages. It can also merge files, create new files from existing files ...
While all AOL products do work best with the latest version of a browser, basic mail may still work in outdated browsers. Windows XP and newer - Works best with the latest version of Edge, Firefox, Chrome, Safari, and AOL Desktop Gold. Mac OS X and newer - Works best with the latest version of Safari, Firefox, and Chrome.
VIEW ALL PRODUCTS AND SYSTEM REQUIREMENTS. AOL Live Support: Web Browser Extensions: Operating Systems - Windows 7 or later, Mac OS X 10.7 (Lion) or later, Linux, Chrome OS Web Browsers - Internet ...