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According to Cooperstock the flight attendant's union sent him a letter congratulating him for his work on convincing the airline to use a different hotel. [12] By 2002 the airline established an 800 toll-free customer suggestion line after Untied.com criticized the airline for forcing customers to use a 900 tolled complaint line. [12]
The website generates exclusively complaint letters. [5] It allows users to specify the name of the individual or company that the complaint is directed toward, as well as the number of paragraphs the complaint will be. After submitting the data, the computer generates sentences that are composed of arbitrary verbs, nouns, and adjectives. [6]
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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Volume 1 is 264 pages and contains 31 letters. The first letter serves as an introduction to Catlin’s life, setting up the writings on his travels. He then travels to the mouth of the Yellowstone River and then to a Mandan village. He writes several letters about the Mandan village before writing about his travels to a Minataree village.