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The organisation offers free debt advise, money management and can be contacted through its freephone telephone helpline [2] or online through its online debt advice tool. [3] In 2022, over 500,000 people contacted the charity for help. [4] The charity also campaigns to change policies and practices that trap people in problem debt.
StepChange pointed out that energy use tends to be lower during the summer months and the impacts of October’s price cap are yet to take hold. Debt help charity sees ‘concerning’ rise in new ...
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The debt advisor will create a personal budget for clients, prioritising basic living needs and offering creditors fair and affordable pro-rata payments whenever possible. In 2013, CAP launched job clubs, a service targeted at the unemployed. [8] In 2015, CAP launches life skills groups, teaching practical skills to survive life on a low income.
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